Accessibility statement for Resettlement Connect
This statement applies to the Resettlement Connect website. It does not apply to the RTPF checker by LOCTA.
This website is run by Islington Council. We want as many people as possible to be able to use this site. You should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard or speech recognition software
- Listen to most of the website using a screen reader
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
There are no known accessibility issues with the Resettlement Connect website.
Feedback and contact information
Feedback on our site
Please contact us if you find any problems not listed on this page, think we’re not meeting accessibility requirements or would like information in an alternative format like accessible print, large print, easy read, audio recording or Braille.
- Report it online using our contact form
- Call 020 7527 2000 or minicom 020 7527 1900
- If you use British Sign Language you can contact Islington Council using our Sign Language Interpreting Services or contact us remotely using the BSL Live service.
- Visit us in person by coming into one of our Access Islington Hubs. Islington Council’s Customer Centre and the Town Hall have audio induction loops.
We’ll consider your request and get back to you in 10 working days. Issues relating to the digital accessibility of the site will normally be looked into by the relevant service provider and the Web Services team of Islington Digital Services. Requests for alternative format will normally be dealt with by the relevant service provider and the Communications team.
Contacting the service
If due to an accessibility problem with this site you are unable to find the information that you need or submit a request please contact the Resettlement Connect team directly by emailing resettlementconnect@islington.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Islington Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website has been tested against the Web Content Accessibility Guidelines version 2.2 AA standard (WCAG 2.2 AA).
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2.
Preparation of this accessibility statement
This statement was prepared on 30 September 2025. It was last reviewed on 30 September 2025.
This website was last tested on 30 September 2025. The test was carried out by Islington Council using a combination of manual and automated testing. A number of issues were remediated before going live.
This statement will be reviewed on 30 September 2026.